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Customer Support Content

Click on the PDF icon to the right of the item below that matches the issue you're experiencing for instructions on how to address this issue.

Setup

1. Setting up your Ricoh copier to print from a PC

2. Setting up your Ricoh copier to print from a Mac

3. Adding user codes from a Mac

4. Adding or deleting a user for your copier

Troubleshooting

1. Fixing SC-501, SC-502, SC-503, SC-504 paper overfill/jam Error

2. Fixing SC-899 Corrupt Print Job Error

Utilities

1. Checking copier meter count

2. Getting the copier's IP address 

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